Payment logistics are a genuine consideration for dental tourists, particularly when planning large treatments like All-on-4 or multiple dental implants. Unlike a local dentist where you simply tap a card at checkout, international dental tourism involves advance deposits, cross-border transfers, currency conversion, and in some cases pre-arranged financing — all before you board a flight.

This guide covers exactly how payment works at Hanoi’s international dental clinics: deposit structures, accepted currencies and cards, how to use Wise for large transfers, financing strategies by country, refund policies, and what to bring with you.

How Hanoi Clinics Structure Payment

Most international-facing Hanoi clinics follow a standard two-stage payment model designed to protect both parties:

  1. Booking deposit: 20–30% of treatment cost — paid when you confirm your appointment, typically by bank transfer or credit card. This secures your clinic slot and covers preliminary consultation work.
  2. Balance: remainder paid at the final appointment — once treatment is complete and you have reviewed the outcome and are satisfied.

For extended multi-stage treatments — such as All-on-4 implant procedures that span an initial surgical visit and a return visit for final prosthetics — many clinics break the schedule into matching payment stages:

  • 30% at consultation/treatment planning
  • 40% at surgical appointment (implant placement, temporaries fitted)
  • 30% at final prosthesis fitting (permanent teeth delivered)

This structure is standard practice at Picasso Dental Old Quarter, Australian Dental Clinic, Westcoast International Dental, and Greenfield Dental.

The 100% upfront red flag: No reputable Hanoi clinic requires full payment before any treatment begins. If a clinic requests complete payment in advance of your first appointment, treat it as a serious warning sign and seek a second opinion before transferring any funds.

Currencies and Payment Methods Accepted

Payment MethodAccepted AtNotes
USD cashAll 6 featured clinicsMost convenient; bring from home or withdraw at Noi Bai Airport
USD bank transfer (Wise/SWIFT)All 6 featured clinicsBest rate for large amounts; always verify account details via official clinic email
Visa / Mastercard credit cardAll 6 featured clinicsTypically 2–3% surcharge applies; use a no-foreign-fee travel card to minimise cost
American ExpressPicasso, Westcoast, Australian DentalConfirm acceptance before travel; surcharge may be higher than Visa/MC
AUD cash or bank transferMost clinics (confirm first)Some clinics quote in AUD for Australian patients; Wise handles AUD-to-USD conversion efficiently
EUR / GBP bank transferAccepted via Wise conversionConvert at mid-market Wise rate; clinics typically invoice in USD equivalent
VND (Vietnamese Dong)All clinicsLess convenient for international patients; clinics apply their own conversion rate
CryptocurrencyNot acceptedNone of the featured clinics accept crypto payments

The practical takeaway: USD cash or a Wise transfer are the most straightforward options for most international patients. Credit cards work but cost more. VND is rarely worth the trouble of sourcing unless you are already holding local currency from a longer Vietnam trip.

Best Way to Pay Large Amounts: Wise Transfer

For treatment costs above $2,000 USD — which applies to most dental implant cases and virtually all All-on-4 treatments — a Wise (formerly TransferWise) bank transfer is the most cost-effective payment method available to international patients.

Why Wise beats credit cards on large amounts:

  • Exchange rate: mid-market rate, typically 0.3–0.5% better than retail bank rates
  • Transfer fee: 0.4–1% of the amount sent, versus 2–3% credit card surcharge
  • Speed: 1–2 business days to a Vietnamese bank account
  • Traceability: regulated payment provider, full transfer history, receipts available
  • Saving on a $5,000 treatment: roughly $100–$125 compared to paying by credit card

Step-by-step Wise transfer process:

  1. Email the clinic’s international patient coordinator requesting their official USD bank account details (bank name, account number, SWIFT/BIC code, account holder name)
  2. Verify the account details against information on the clinic’s official website — the account holder name should match the registered clinic name
  3. Open the Wise app, create a transfer in your home currency to USD (or directly to VND if the clinic prefers)
  4. Enter your appointment reference number in the payment description field
  5. Submit the transfer and forward the Wise receipt to the clinic
  6. The clinic confirms receipt, typically within 1–2 business days, and your appointment is fully secured

Security note — wire fraud prevention: Always request bank details via an email conversation you initiated to the clinic’s official domain (the address listed on their website). Do not reply to an unsolicited payment email. Never act on a last-minute change to bank account details without calling the clinic directly to confirm. Wire fraud targeting dental tourists is uncommon but does occur — one phone call can prevent a costly mistake.

Credit Card Strategy for Dental Payments

Credit cards remain a sensible option for deposits and smaller payments, or when you prefer the consumer protection a card provides. To minimise cost:

Use a card with no foreign transaction fee. Many travel-oriented cards eliminate the standard 1–3% foreign transaction fee charged by domestic cards. Options vary by country:

  • Australia: 28 Degrees, Bankwest Zero, Latitude 28° Global
  • UK: Starling Bank, Monzo, Halifax Clarity
  • US: Charles Schwab debit, Capital One Venture, Chase Sapphire
  • Global: Revolut, Wise card, N26

Accept the clinic surcharge as a cost of convenience. A 2–3% clinic surcharge on a $1,500 deposit is $30–$45 — a reasonable price for the simplicity of a card tap. On a $5,000 final payment, that same surcharge is $100–$150, which is where Wise starts making clear financial sense.

Maximise rewards. If your card earns points on international purchases, a dental payment can generate meaningful rewards. On a $5,000 spend at 1.5 points per dollar, that is 7,500 points — worth $75–$150 in travel redemptions for many programmes.

Financing Options for International Patients

Hanoi clinics do not offer multi-month instalment plans. Unlike some Western dental chains with third-party financing built into their checkout process, Vietnamese clinics operate on the deposit-then-balance model described above. If you need to spread the cost of treatment over time, that financing must be arranged before you travel.

Australian and New Zealand Patients: Personal Loans

For Australians and New Zealanders, a personal loan bundling the total trip cost — flights, accommodation, and treatment — often makes strong mathematical sense even after accounting for interest.

A representative example: a complete All-on-4 treatment in Hanoi costs approximately $6,000–$9,000 AUD including return flights and a two-week stay. The equivalent treatment in Australia runs $28,000–$45,000 AUD. A $9,000 AUD personal loan at 7.5% p.a. over 24 months costs approximately $405/month — compared to the $1,200–$2,000/month payments that domestic financing on the Australian price would require. The full cost comparison is covered in Dental Financing for Treatment Abroad.

Key considerations: compare personal loan rates from credit unions and online lenders alongside major banks; fixed-rate loans are easier to budget than variable; ensure the loan term does not extend beyond the useful life of any prosthetics.

US Patients: 0% Intro APR Cards and FSA/HSA

0% introductory APR credit cards are a viable option for US patients who can repay the treatment cost within the promotional window. Cards offering 15–21 months at 0% on purchases effectively provide interest-free financing. Charge the deposit and final balance to the card, then repay the balance before the promotional rate expires.

FSA (Flexible Spending Account) and HSA (Health Savings Account) funds can be used to reimburse eligible dental expenses regardless of where treatment is performed. The IRS defines eligible dental expenses as procedures necessary to prevent or alleviate dental disease — this covers implants, crowns, bridges, extractions, and most restorative work. Cosmetic-only procedures such as veneers placed solely for aesthetic reasons are generally not eligible, though veneers placed to restore damaged teeth may qualify.

To claim reimbursement: request itemised English-language receipts from the clinic listing each procedure, the fee, and the treating dentist’s name. Submit via your FSA/HSA administrator’s standard reimbursement process. Keep digital copies. The full process for US patients is covered in the American Guide to Dental Work in Hanoi.

UK and European Patients

UK patients can use 0% purchase credit cards (MBNA, Barclaycard, NatWest, and others regularly offer 20–24 month promotional periods) to defer cost. EU patients have similar options through their domestic banks. For large sums, a personal loan from a digital lender (Zopa, Monzo, N26) often carries a lower rate than a credit card after any promotional period ends.

Travel insurance with medical and dental coverage is worth reviewing before departure — some policies cover emergency dental treatment abroad, though planned elective treatment is typically excluded.

Deposit Refund and Cancellation Policy

Before paying any deposit, request the clinic’s cancellation and refund terms in writing as part of your booking confirmation email. Standard terms at reputable Hanoi clinics are broadly consistent:

  • Cancellation 14+ days before appointment: full deposit refund, typically processed within 5–10 business days to original payment method
  • Cancellation 7–13 days before: partial refund, commonly 50–75% of the deposit amount
  • Cancellation less than 7 days before, or no-show: deposit typically forfeited in full

For treatments requiring specialist materials to be ordered in advance — particularly veneers requiring custom shade matching, or implant components — some clinics apply non-refundable material costs from the point of order, regardless of notice given. Confirm whether any portion of your deposit is non-refundable from booking.

If you need to reschedule rather than cancel, most clinics will transfer the deposit to a new appointment date at no penalty, provided you give adequate notice.

Currency Exchange: Getting USD in Hanoi

If you prefer to pay partially or fully in USD cash, you have several options for sourcing it:

Bring from home. The simplest option. New, unfolded notes in $50 and $100 denominations are most widely accepted and attract the best exchange rates if you later convert to VND for local spending.

Noi Bai Airport. Exchange desks and ATMs are available at Noi Bai International Airport arrivals. Rates are reasonable; ATM withdrawal fees depend on your card.

City ATMs. Hanoi’s Old Quarter and Tay Ho district have many ATMs. Withdraw VND and exchange at licensed gold-shop currency exchanges (cua hang vang) in the Old Quarter for competitive rates. Then convert VND to USD at the clinic’s quoted rate, or use USD cash directly.

Avoid hotel exchanges. Hotel currency exchange desks typically offer the worst rates of any option. Use only as a last resort.

What to Bring: Payment Checklist

Before departing for Hanoi, confirm you have the following:

  • USD cash for incidentals, smaller payments, and as a backup
  • Travel credit or debit card with no foreign transaction fee (Revolut, Wise card, or country equivalent)
  • Primary credit card as a backup payment method
  • Clinic bank account details (saved from verified email exchange) for Wise transfer
  • Wise app set up and linked to your home bank account
  • Booking confirmation email showing quoted treatment price and deposit terms
  • Refund/cancellation policy in writing
  • For US patients: FSA/HSA card or plan for reimbursement

Quick Reference: Payment Method Comparison

MethodBest ForTypical CostSpeed
USD cashAll payments; incidentalsNo surchargeImmediate
Wise bank transferDeposits and balances $2,000+0.4–1% fee1–2 business days
Visa / MastercardDeposits; convenience2–3% surchargeImmediate
American ExpressSelect clinics only2–4% surchargeImmediate
Personal loan (pre-travel)Full treatment financing (AU/NZ/UK)Interest on loan balanceFunds available before travel
FSA/HSA (US patients)Post-treatment reimbursementNo cost (pre-tax dollars)Reimbursement within days of claim

Sources

  • Wise (TransferWise), International transfer fee schedule and rate methodology, 2026
  • Vietnam State Bank, Circular 32/2013/TT-NHNN on foreign currency transactions, updated 2025
  • Internal Revenue Service (IRS), Publication 502: Medical and Dental Expenses, 2025
  • Consumer Financial Protection Bureau, FSA and HSA eligible expense guidelines, 2025